Wellington Consulting Group
optimizing your human assets                                              

Conflict Resolution – Dealing with Conflicting Ideas 

 

Description

These lessons will provide you with the tools and techniques to lead discussions that generate new ideas while minimizing lengthy disruptions, unproductive debate, and interpersonal conflict. Create an environment that strengthens trust, generates constructive discussions, encourages new ideas, and results in highly motivated, productive, and cooperative teams.


Audience

This power seminar is for anyone who wants to develop his or her personal courage and resolve conflict in the workplace. You will greatly benefit from this training if:

  • Discussions or conflicting viewpoints and ideas in your organization are discouraged, avoided, or silenced.
  • Conflicting ideas and/or strong egos and opinions cause uncomfortable work environments that distract the entire team. 

 

 
Content & Objectives

Upon successful completion of this training, you will be able to:

  • Differentiate between personal attacks and healthy conflict and debate.
  • Strengthen workplace relationships by productively working through disagreements.
  • Identify the main styles of dealing with conflict.
  • Resolve difficulties and diffuse situations before they escalate into bigger issues.
  • Establish objectives, observable elements, and facts that will resolve the conflicting opinion.
  • Encourage workers to participate in appropriate debate and learn from diverse and divergent opinions and ideas.


Delivery Method
Consultant-led presentation with structured personal participation activities.