Your Challenge

To build a successful sales organization you must effectively allocate resources to deliver optimal performance.  An optimized sales team is comprised of inside and outside sales; those who service existing accounts; those who prospect for new business; those who meet with key accounts face to face; and those who service accounts by telephone.  As important as any member of the sales team, the telephone sales force that contacts prospects or supports existing accounts can provide rapid responses, supply swift service, and ensure customer loyalty. 

Do I Need This Workshop?

If you answer yes to any of the following questions, you will greatly benefit from this workshop:

• I would like to improve my telesales skills
• Our telesales team is taking on increasing account responsibilities
• The number of accounts that our telesales team services has increased
• Our organization has the opportunity to drive more sales through our telesales team
• With improved coordination with the rest of our sales teams we can increase sales
• Our sales organization would like to incorporate other technologies to improve sales

Our Answer

Our course on Telephone Sales is designed to improve the effectiveness of your telesales organization.  Your telesales organization will learn the skills that make them an integral part of the sales organization.  We teach them key skills that pave the way to a successful sale and a trusted relationship with customers.  Our professionals will help them hone their skills during taped phone sessions.  With the new knowledge and feedback participants receive, they will become a valuable part of the sales team.   

Participants who take this workshop will walk away with the ability to:

• Listen actively for important cues and information
• Ask the right questions to obtain actionable information for the sales team
• Generate clear awareness and a strong preference for your products or services
• Develop a working relationship with prospects and customers for ongoing business