Description

Perception and communication affect our negotiation styles.  Influenced by a variety of factors including our innate personalities, our place of origin, our socialization, the schools and universities that we attended, the experiences that we have encountered, and yes, even our gender, each of us communicates and perceives communication differently.  Whether it is the words we choose, the tone of our voice, or our non-verbal cues our interactions pass through both our own filters and the recipient’s filter.   You want to ensure that you understand and are understood by your negotiation partner.  Because gender can be a variable affecting fundamental communication styles, awareness of potential differences and the ability to adjust one’s communication style in contemplation of those differences can mean the difference between achieving and falling short of objectives. 

Our Yin and Yang Negotiation seminar will give you the opportunity to assess and evaluate your communication styles and negotiating skills.  The seminar is conducted in an environment that encourages open dialogue and thoughtful feedback from both our professional instructors and your colleagues.  Our professionals will work with you one-on-one and as part of a group to instruct you on proper etiquette and protocol for face-to-face, telephone, and email communications.  They will provide feedback on the tone of your voice on the telephone and the “tone” of the text in your email to produce better results.

Audience

This power seminar is for anyone who wants to develop his or her personal courage and resolve conflict in the workplace. You will greatly benefit from this training if:

• I like to know more about how men and women communicate differently.
• I need to know how my communication style may be perceived by someone of the opposite gender.
• I want to improve my ability to perceive and interpret non-verbal cues.
• I ever felt that despite my best intentions my words or actions were not interpreted as I intended.

 
Objectives

Upon successful completion of this training, you will be able to:

• Self-monitor and terms of expression, tone of voice, non-verbal cues.
• Ensure your and your counterparts are “speaking the same language”.
• Convey and gain respect as a skilled negotiator in any setting.
• Conduct dialogue that avoids misunderstandings and ensure successful negotiations

Delivery Method
Consultant-led seminar with structured personal participation activities.