Each of us communicates and perceives communication differently. Perception, communication skills and factors such as our personalities, place of origin, socialization, the schools and universities we attended, experiences that we have encountered, and even race and gender can affect our negotiation style. Whether it is the words you choose, the tone of your voice or non-verbal cues, our communications are filtered by these personal factors. You want to ensure that you understand and are understood by your negotiation partner. Awareness of potential differences and the ability to adjust one’s communication style in contemplation of these differences is vital to successful negotiation.

The Yin and Yang of Negotiation seminar will give you the opportunity to assess and evaluate your communication styles and negotiating skills. Our professionals will work with you one-on-one and as part of a group to instruct you on proper etiquette and protocol for face-to-face, telephone, and email communications. They will provide feedback on the tone of your voice on the telephone and the “tone” of the text in your email to produce better results.


Audience

This power seminar is for anyone who wants to learn how people communicate differently and how your communication style and body language is perceived by people. You will benefit from this seminar if:

• You like to know more about how men and women communicate differently.
• You need to know how your communication style may be perceived by someone of the opposite gender.
• You want to improve your ability to perceive and interpret non-verbal cues.
• You ever felt that despite your best intentions, your words or actions were not interpreted as you intended.